Dir Application Services
Job Summary Provides vision, planning, leadership and support for all aspects of an IS service line or cost center. Oversees all financial aspects of the service line operations and capital budget; manages new and existing contracts for software. Manages, directs, and coordinates the activities of application, technical, and information management support services for the specific corporate services. Develops and supports established policies, procedures, standards, and quality control processes to assure a responsive support capabilities. Manages project resources, time, budget and deliverables. Establishes and maintains effective relationships with customers and management. Provides excellent customer service. Minimum Qualifications Education/Training Bachelor's degree in Information Systems, Business Administration or Health Care, or an equivalent combination of education and technical experience; Master's degree preferred. Experience 7 years IS experience. Demonstrated experience in identifying issues and solving through innovative solutions. Demonstrated successful vendor and customer relationship management and negotiation skills. Health care management experience. License/Certification/Registration No special certification, registration or license required. Knowledge, Skills & Abilities Strong interpersonal and teamwork skills. Demonstrated successful vendor and customer relationship management and negotiation skills. Verbal and written communication skills. Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulation. Demonstrates ability to balance multiple tasks simultaneously, using independent judgment, conferring with the AVP Information Services as appropriate. Completes assigned projects/work within specified time frame. Is willing to adjust schedule or duties to assist staff or management to respond to unanticipated or unusual situations. Develops and maintains departmental capital and operating budget and ensures that department operates within budget. Effectively interacts with all levels of corporate and business unit staffs demonstrating mutual respect, courtesy and concern about user issues and problems, and provides timely follow through. Enhances professional growth and development and enriches personal knowledge and skill through participation in educational programs and professional affiliations. Interacts at multiple organization levels regarding uses of technology. Communicates with and presents to members of business unit and MedStar Health management teams. Manages, directs, selects, trains, orients, and assigns department staff. Develops standards of performance, evaluates performance, and conducts performance management planning. Approves or recommends all personnel actions including hiring, promotions, demotions and terminations. Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information. Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in the planning and direction of the resources and IT services within their area of responsibility. Provides leadership to ensure projects align with current and long-term business and customer goals. Performs other duties as assigned. Provides leadership and project management oversight. Establishes project scope, timeframes, and budgetary requirements; ensures conformance to them. Ensures that newly developed/implemented systems comply with the system's functional/system design requirements and with contractual requirements as well as achieving successful user acceptances. Provides technical mentoring and coaching to team members as necessary including participation in design reviews, data model reviews and code reviews. About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
Salary Range:
$250K -- $500K+
Minimum Qualification
Software Development, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Salary Range:
$250K -- $500K+
Minimum Qualification
Software Development, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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