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Systems Administrator I

Company Name:
Connections Education
Connections Education is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K-12. Connections Education is committed to expanding quality education through technology and helping students achieve both academic and personal success.
Since 2001, the company's Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2012-13 school year, 24 Connections Academy virtual public schools will operate in 22 states and expect to serve more than 45,000 students in grades K-12 (some schools do not serve all grades) from across the U.S.
The Connections Learning division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. Connections Learning delivers a full range of targeted digital learning solutions to the K-12 education
community
including online courses, a program for homebound students, a digital learning platform, and more. More than 300 schools, school districts, state departments of education and other educational institutions, serving tens of thousands of students throughout the U.S. and beyond, are already utilizing Connections Learning products and
services
.
Position Summary:
Working from Connections Education's Baltimore office, the Systems Administrator I will join the team to manage and maintain our current systems infrastructure for our national customers. We are looking for an administrator who has the hands-on experience as well as the ability to manage and "get things done" in a highly technical environment.
Responsibilities:
Monitoring and managing the infrastructure including management of 3rd party services;
Troubleshooting a very diverse set of technical issues on a day to day basis;
Assist with teacher and staff tech support issues as needed; and
Other duties as assigned.
Knowledge and hands on experience with many, if not most of the following:
Hardware:
HP Server Hardware
HP Storage Arrays
EMC Clariion and VNX Arrays
FC and ISCSI technologies
Cisco UCS
DataDomain
Microsoft Applications:
Active Directory Management
Microsoft SQL Server Administration
Microsoft Windows Server Administration (All Editions)
Microsoft Windows 7 and Office applications
Microsoft Exchange 2013
Microsoft Lync 2010
Microsoft SharePoint 2010 / 2013
Microsoft Project server 2013
Services:
VMware ESX
DNS, DHCP, SMTP
IP routing
SFTP
Symantec NetBackup
Symantec Endpoint Protection
Symantec Ghost
Symantec Vault
Citrix XenApp server and Citrix Access Gateway device
Microsoft Project server 2013
Also Required:
Bachelor's degree in
computer
science or
Minimum of 2 years of experience in a medium sized complex internetworking environment
Able to work evenings and/or weekends when necessary
Available 24x7 during critical outages of supported systems.
Professional certifications such as MCITP and CompTIA Server+ a plus
Ability to understand technology and successfully integrate it into dynamic and diverse environments
Excellent communication skills, both oral and written
Customer focused approach
High degree of flexibility
Demonstrated ability to work well in fast paced environment
Team player track record

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