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Systems Administrator I

Company Name:
Connections Education
Company Summary:
Connections Education is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K-12. Connections Education is committed to expanding quality education through technology and helping students achieve both academic and personal success.

Since 2001, the company's Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2012-13 school year, 24 Connections Academy virtual public schools will operate in 22 states and expect to serve more than 45,000 students in grades K-12 (some schools do not serve all grades) from across the U.S.

The Connections Learning division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. Connections Learning delivers a full range of targeted digital learning solutions to the K-12 education
community
including online courses, a program for homebound students, a digital learning platform, and more. More than 300 schools, school districts, state departments of education and other educational institutions, serving tens of thousands of students throughout the U.S. and beyond, are already utilizing Connections Learning products and
services
.


Position Summary:
Working from Connections Education's Baltimore office, the Systems Administrator I will join the team to manage and maintain our current systems infrastructure for our national customers. We are looking for an administrator who has the hands-on experience as well as the ability to manage and "get things done" in a highly technical environment.

Responsibilities:
Monitoring and managing the infrastructure including management of 3rd party services;
Troubleshooting a very diverse set of technical issues on a day to day basis;
Assist with teacher and staff tech support issues as needed; and
Other duties as assigned.


Responsibilities:

Knowledge and hands on experience with many, if not most of the following:

o Hardware:

HP Server Hardware

HP Storage Arrays

EMC Clariion and VNX Arrays

FC and ISCSI technologies

Cisco UCS

DataDomain

o Microsoft Applications:

Active Directory Management

Microsoft SQL Server Administration

Microsoft Windows Server Administration (All Editions)

Microsoft Windows 7 and Office applications

Microsoft Exchange 2013

Microsoft Lync 2010

Microsoft SharePoint 2010 / 2013

Microsoft Project server 2013

o Services:

VMware ESX

DNS, DHCP, SMTP

IP routing

SFTP

Symantec NetBackup

Symantec Endpoint Protection

Symantec Ghost

Symantec Vault

Citrix XenApp server and Citrix Access Gateway devices

Bachelor's degree in
computer
science or

Minimum of 2 years of experience in a medium sized complex internetworking environment

Able to work evenings and/or weekends when necessary

Available 24x7 during critical outages of supported systems.

Professional certifications such as MCITP and CompTIA Server+ a plus

Ability to understand technology and successfully integrate it into dynamic and diverse environments

Excellent communication skills, both oral and written

Customer focused approach

High degree of flexibility

Demonstrated ability to work well in fast paced environment

Team player track record




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