System Administrator IV
Job ID: 53619
Area of Interest: Professionals
Location: Columbia, MD US
Hours of Work: M-F, 8a-5p
Job Facility: University of Maryland Medical System
Employment Type: Full Time
Shift: DAY
What You Will Do:
General Summary
Under general direction, responsible for strategic planning design and implementation of core technologies associated with organization's local area network (LAN). Provides integrated team oversight of LAN hardware and software maintenance. Installs LAN software upgrades, including planning and scheduling, testing and project management.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Responsible for ensuring file servers are maintained at optimum level for performance via development and implementation of a comprehensive maintenance strategy including server monitoring, patching and configuration across the system. Monitors file servers performance. Ensures file server is connected to network and user applications are operational. Ensures integrity of operating system software by maintaining current version with software patches and/or upgrades. Ensures that Server security is maintained and that backups are run on regular basis.
Independently develops new and refines existing troubleshooting methodologies for complex user problem calls to resolve hardware, software and user training issues.
Provides technical guidance to customer base in the use of supported software products and loads server software in accordance with established UMMC standards.
Analyze user needs and develops recommendations for submission to department. May conduct testing of user software against standard suite of supported software for department use. May explore new technologies for pilot and evaluation. May design, implement, and project manage system-wide technical solutions such as electronic messaging, server virtualization, directory services, remote access, etc., to meet organizational goals.
Oversees installation of, and/or independently installs or relocates computer equipment, such as PCs, modems, terminals, printers, servers and other associated hardware ensuring access to electricity, network and telephone equipment in accordance with established UMMS standards.
Monitors records of IP addresses, PC configurations, or other required documentation for assigned LAN(s).
In coordination with departmental management, ensures computer systems meet regulatory agency requirements.
Reviews real-time trending information, and contacts Tiered support, when necessary. Maintains regular contact with users and supervisor/manager regarding status of open or pending service calls.
Studies vendor products to determine those which best meet organization needs; assists in presentation of information to management resulting in purchase, and installation of hardware, software, and telecommunications equipment.
Performs LAN security procedures. Evaluates new products and technologies to determine impact on existing system configurations.
Prepares proposals, cost/benefit analyses, and feasibility studies. Provides liaison support between the PC/LAN team, vendors and internal support group as needed.
What You Need to Be Successful:
Education and Experience
Bachelor's Degree in Computer Science or equivalent related professional experience is required. Additional certifications may be required.
Ten (10) years experience dealing with Microsoft Servers, Microsoft Networks, Desktop Computing and Large Scale Application Systems.
Five (5) years of experience designing, implementing and supporting LAN network operating systems, server virtualization products, electronic messaging products, multi-server, multi-domain AD forest environments, in a multi-site environment with over 1000 users.
Knowledge, Skills and Abilities
Expert understanding (Certification backed) of LAN network operating systems and connectivity issues in a multi-platform-platform LAN NOS environment.
Expert knowledge (Certification backed) of TCP/IP protocol, in-depth knowledge of PC operations, printer operations, file server operations, print server operations, and network operations.
Expert knowledge (Certification backed) of server virtualization product (VMWARE, MVS, Xen, etc.)
Expert knowledge (Certification backed) of at least one LAN based mail package (MS-Exchange, GroupWise, Lotus Notes), 5 years as primary administrator.
Strong knowledge of Microsoft Active Directory, Microsoft Windows and Windows products, personal computer software set up and installation, PC connectivity products and PC hardware connectivity.
Strong knowledge of Microsoft Office products (Word, Excel, Powerpoint, Access, MC Project).
Ability to provide technical oversight in a team leadership role, and to act as a liaison between team and all levels of IS&T. Ability to perform daily work activities of the position assuring prompt and effective response to customer needs.
Excellent communication and organization skills; demonstrates confidence, creativity, and maturity. Excellent customer service skills and the ability to work with all levels within the organization.
Proficient in analysis and problem solving, ability to work with other team and ability to assess customer needs and determining appropriate solutions.
Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Area of Interest: Professionals
Location: Columbia, MD US
Hours of Work: M-F, 8a-5p
Job Facility: University of Maryland Medical System
Employment Type: Full Time
Shift: DAY
What You Will Do:
General Summary
Under general direction, responsible for strategic planning design and implementation of core technologies associated with organization's local area network (LAN). Provides integrated team oversight of LAN hardware and software maintenance. Installs LAN software upgrades, including planning and scheduling, testing and project management.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Responsible for ensuring file servers are maintained at optimum level for performance via development and implementation of a comprehensive maintenance strategy including server monitoring, patching and configuration across the system. Monitors file servers performance. Ensures file server is connected to network and user applications are operational. Ensures integrity of operating system software by maintaining current version with software patches and/or upgrades. Ensures that Server security is maintained and that backups are run on regular basis.
Independently develops new and refines existing troubleshooting methodologies for complex user problem calls to resolve hardware, software and user training issues.
Provides technical guidance to customer base in the use of supported software products and loads server software in accordance with established UMMC standards.
Analyze user needs and develops recommendations for submission to department. May conduct testing of user software against standard suite of supported software for department use. May explore new technologies for pilot and evaluation. May design, implement, and project manage system-wide technical solutions such as electronic messaging, server virtualization, directory services, remote access, etc., to meet organizational goals.
Oversees installation of, and/or independently installs or relocates computer equipment, such as PCs, modems, terminals, printers, servers and other associated hardware ensuring access to electricity, network and telephone equipment in accordance with established UMMS standards.
Monitors records of IP addresses, PC configurations, or other required documentation for assigned LAN(s).
In coordination with departmental management, ensures computer systems meet regulatory agency requirements.
Reviews real-time trending information, and contacts Tiered support, when necessary. Maintains regular contact with users and supervisor/manager regarding status of open or pending service calls.
Studies vendor products to determine those which best meet organization needs; assists in presentation of information to management resulting in purchase, and installation of hardware, software, and telecommunications equipment.
Performs LAN security procedures. Evaluates new products and technologies to determine impact on existing system configurations.
Prepares proposals, cost/benefit analyses, and feasibility studies. Provides liaison support between the PC/LAN team, vendors and internal support group as needed.
What You Need to Be Successful:
Education and Experience
Bachelor's Degree in Computer Science or equivalent related professional experience is required. Additional certifications may be required.
Ten (10) years experience dealing with Microsoft Servers, Microsoft Networks, Desktop Computing and Large Scale Application Systems.
Five (5) years of experience designing, implementing and supporting LAN network operating systems, server virtualization products, electronic messaging products, multi-server, multi-domain AD forest environments, in a multi-site environment with over 1000 users.
Knowledge, Skills and Abilities
Expert understanding (Certification backed) of LAN network operating systems and connectivity issues in a multi-platform-platform LAN NOS environment.
Expert knowledge (Certification backed) of TCP/IP protocol, in-depth knowledge of PC operations, printer operations, file server operations, print server operations, and network operations.
Expert knowledge (Certification backed) of server virtualization product (VMWARE, MVS, Xen, etc.)
Expert knowledge (Certification backed) of at least one LAN based mail package (MS-Exchange, GroupWise, Lotus Notes), 5 years as primary administrator.
Strong knowledge of Microsoft Active Directory, Microsoft Windows and Windows products, personal computer software set up and installation, PC connectivity products and PC hardware connectivity.
Strong knowledge of Microsoft Office products (Word, Excel, Powerpoint, Access, MC Project).
Ability to provide technical oversight in a team leadership role, and to act as a liaison between team and all levels of IS&T. Ability to perform daily work activities of the position assuring prompt and effective response to customer needs.
Excellent communication and organization skills; demonstrates confidence, creativity, and maturity. Excellent customer service skills and the ability to work with all levels within the organization.
Proficient in analysis and problem solving, ability to work with other team and ability to assess customer needs and determining appropriate solutions.
Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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